studied mechatronics, robotics, and automation engineering from USTO. My expertise in object-oriented programming and Python has been pivotal in optimizing and automating repetitive tasks to enhance system efficiency. With certifications in Computer Hardware Basics and Python Programming, I am committed to continuous learning and applying cutting-edge solutions to real-world problems. My passion for AI and automation drives my pursuit of excellence to be the most productive achievers at the forefront of the technology industry.
Associate trust safety at Accenture Portugal
Responsible for analyzing and reviewing user profiles, videos, and text-based content and/or investigating, escalating and resolving issues that are reported by users or flagged by the system.
IT support for french client at Fujitsu Portugal
-basic troubleshooting and technical diagnostics.
-communication and customer service skills.
-Support HR team with RPA using power automate.
-Office 365 Fundamentals and management.
-Active directory skills.
-Microsoft windows operating system and mobile support IOS/Android.
-Ticketing tool (tfsnow).
Bachelor's degree, Mechatronics, Robotics, and Automation Engineering
Sciences and Technology University of Oran - Mohamed Boudiaf (USTO-MB)
